San Francisco Bay Area
I am a user experience leader and design mentor who is known for my technical proficiency, design strategy, and product acumen. From start-ups to big enterprise-scale companies, I empower cross-functional teams to collaborate and build great product narratives together so that we can turn organizational chaos into great user experiences with a tangible, launch-able roadmap.
Outside of work, I am passionate in elevating and supporting others. I offer pro-bono mentorship to designers looking for advice on navigating the design and tech industries.
I live in San Francisco Bay Area with my husband James and our three cats: Duke, Cati, and Toto.
Work Experiences
ServiceNow
2019 – Now
Senior Manager, Product Design
Manager, Product Design
Senior Staff Product Designer
Staff Product Designer
California College of the Arts (CCA)
2019 – 2022
Adjunct Professor, Interaction Design Program
2017 – 2019
Interaction Designer
Samsung Electronics America
2015 – 2017
Assistant Manager of Design & Execution, Product Innovation Team
Philosophie
2012 – 2015
Senior UX Designer
ArtCenter College of Design
2013 – 2014
Adjunct Professor, Undergrad Program
General Assembly
2013
UX Design Instructional Associate / Event Moderator
Miso Media
2011 – 2012
Lead Designer
Education & Certificates
Certified System Administrator
ServiceNow, passed in July 2022; renewed 2025
Certified ScrumMaster (CSM)
Scrum Alliance, certification received in 2021
Certified Scrum Product Owner (CSPO)
Scrum Alliance, certification received in 2019
CORe: Credential of Readiness, Pass with Honors
HBX | Harvard Business School
Bachelor of Fine Arts with Honors in Graphic Design
ArtCenter College of Design
Community Contributions
Co-Chair, Women’s Leadership Summit
2025 May, as part of Monte Jade Asian American Mentorship Program
Mentee & Volunteer
Monte Jade Asian American Mentorship
Design Mentor
Various online communities on Facebook, Discord, etc.
Event Producer
2012, as part of AIGA Los Angeles Chapter
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